Case Management Officer

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Case Management Officer

Job ID: 11283
Job Views: 10
Location: Halls Creek
Post Code: 6770
Category: Community Services
Employment Type: Full-time
Posted: 13/05/2024


Job Summary:

We are seeking a motivated and organized individual to join our team as a Case Management Officer. The primary responsibility of this role is to work in partnership with job seekers to obtain vocational and non-vocational skills required to assist them in securing and sustaining meaningful employment.

Job Requirements:


- Excellent communication skills

- Strong organizational skills

- Ability to work independently and as part of a team

- Attention to detail

- Proficiency in Microsoft Office suite

- Knowledge of case management principles is a plus



- Using a strengths based assessment approach to coach the job seeker to develop and navigate a career pathway which is documented in a Job Plan.

- Supporting the development and implementation of pre-employment strategies, delivered through a flexible case management model, that focus on achieving both social outcomes and sustainable employment.

- Encouraging and facilitating case conferencing of job seekers with difficult circumstances.

- Ensure job seekers are effectively engaged, with culturally responsive ‘strengths based’ assessments undertaken which focus on ‘employability’ functions.

- Consult and work with Activity Supervisors and other relevant stakeholders to facilitate the placement of participants in appropriate CDP activities.

- Maintaining a sound level of understanding of, and compliance with, contractual requirements including all guidelines and correspondence issued by DPMC; organisational Codes of Conduct and Policy and Procedure manuals.

- Provide timely reports to the Case Management Coordinator on all operational aspects as applicable to the role.

- Ensure identified barriers are addressed (where possible) through internal and external interventions, inclusive of dual case management.



- Experience in working with clients with complex needs, such as people with a disability, drug and alcohol dependency, homelessness, domestic violence and psychological disorders.

- Previous experience working with Indigenous Australians and organisations and a demonstrated understanding of the social, economic and environmental factors impacting on local (rural and remote) communities.

- An ability to provide innovative case management services that address disadvantaged job seekers complex barriers, and take into account labour market trends and potential suitable employment



Other Requirements:

- A current C class motor vehicle license.

- Ability to engage in regular travel (by road and air) inclusive of short stays away from home.

How to Apply:

To receive a copy of the Position Description for the role, make any enquiries, and/or to lodge your application, please email:


To apply, you must provide a cover letter which demonstrates your suitability for the role against the selection criteria, with a current resume.


Job Pathways may reserve the right to fill the position prior to the ad closure date should a successful candidate arise.


Please note the role is based in Halls Creek, WA.

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