Customer Service Officer

Company Info

Wren Oil

Company Profile

Customer Service Officer

Job ID: 13283
Job Views: 18
Location: Bunbury
Post Code: 6230
Category: Administration & Office Support, Customer Service
Employment Type: Full-time
Posted: 09/07/2024


About Us:

WREN OIL is a dynamic and innovative company specialising in recycling and distribution of high-quality lubricants and fuel oil. We are prominent oil recycling facility renowned for its excellence in engineering innovation and technical proficiency.

The Opportunity:

We are seeking a vibrant Customer Service Officer to be the friendly voice of our team, where your welcoming demeanour and superior organisational skills will play a crucial role in ensuring smooth daily operations.

Job Requirements:

Who are we looking for? 

We are seeking a professional person who has a genuine passion for delivering an exceptional customer service experience to our customers. Your primary responsibility will involve utilising your administration and customer service skills to manage incoming calls and emails efficiently.  

About You: 

You enjoy working in a fast-paced role, juggling multiple priorities at once. You have excellent communication skills with a natural ability to build strong relationships as well as handle difficult conversations. To be considered for this role you will have the following skills and attributes:

  • Minimum 1 year of experience in administration in a customer-focused, fast-paced position
  • A bubbly, courteous and helpful personality who is calm under pressure
  • Ability to prioritise and confidence to make decisions to ensure outstanding customer service
  • Efficiency in processing general phone/email sales enquires and orders
  • Provide exceptional customer service skills with an excellent phone manner
  • Positive and collaborative team player with high levels of professionalism
  • Excellent verbal and written communication skills
  • Able to build and maintain positive customer relationships.
  • Top administrative skills, experience and knowledge across a variety of programs and demonstrated computer skills
  • WA C Class License

How to Apply:

How to Apply? 

If this sounds like you don’t wait any longer and click the “Apply Now” button to submit your application. Shortlisting may begin immediately.

Wren Oil welcomes and encourages application from people of all background.

The successful candidate will be required to complete a pre-employment medical and drug and alcohol test.

Only shortlisted candidates will be contacted.

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Customer Service Representative?
  • Do you have experience in administration?
  • Do you have a current Australian driver's licence?
  • Do you have data entry experience?