NDIS Specialist Support Coordinator/Support Coordinator

Company Info

Kimberley Therapy Service

Company Profile

NDIS Specialist Support Coordinator/Support Coordinator

Job ID: 11493
Job Views: 9
Location: Broome
Post Code: 6725
Category: Community Services
Employment Type: Full-time
Posted: 16/05/2024


Located in the stunning Kimberley region of Western Australia, Kimberley Therapy Services (KTS) aspires to improve the outcomes and lives of individuals and their families by providing a range of services and the implementation of inclusive practices. Our offices are located in Broome and Derby, with travel opportunities to Fitzroy Crossing, Kununurra, Bidyadanga, the Dampier Peninsula and more!

KTS applies an integrated and multidisciplinary approach that encompasses the dignity of risk, allowing people to be the experts in their own lives.

We are looking for a suitably qualified Specialist Support Coordinator/Support Coordinator to join our team. The successful applicants will be hand-picked based on their passion and commitment to creating change in our community.

We are seeking highly motivated individuals who will work collaboratively with an experienced team to deliver high-quality support to NDIS participants.


The Role - NDIS Specialist Support Coordinator/Support Coordinator

Job Requirements:

NDIS Support Coordinator

The primary role of the NDIS Support Coordinator is to provide non-clinical care and practical support to eligible individuals with a NDIS Plan to strengthen their ability to coordinate and implement supports, and participate more fully in the community.


  • Broker supports and services in line with a participant’s wishes and their plan budget.
  • Monitor NDIS plan budgets and support effectiveness.
  • Build participants capacity and capability to understand their plan, navigate the NDIS, and make their own decisions.
  • Support participants to put in place a mix of supports to increase a participant’s capacity to maintain relationships, manage tasks, live more independently, and be included in their community.
  • Build the participant’s confidence and skills to direct their own lives,
  • Maintain integrity by declaring and avoiding any real or perceived conflicts of interest.

NDIS Specialist Support Coordinator

Specialist support coordination is a higher level of support. The focus is on reducing complexity in the participant’s support environment and helping the participant overcome immediate and/or significant barriers in plan implementation.

In addition to the duties outlined in the Support Coordinator role, a Specialist Support Coordinator’s duties include:

  • Addressing complex barriers that affect participants' access to support.
  • Establishing a process to overcome these barriers, including prioritising factors that need to be addressed first and what supports need to be in place immediately.
  • Ensuring a consistent delivery of service and access to relevant support in a crisis or unplanned event.

Selection Criteria

  • Demonstrated high-level skills and ability to engage and build rapport with NDIS participants, family members and service providers to identify solutions, empower, and build capacity.
  • Demonstrated understanding of, and commitment to, person-centered practice with excellent customer service outcomes.
  • Experience liaising with external service providers such as Guardians, GP's, allied health providers and other community-based mainstream services and organisations.
  • Proven experience in developing productive networks and working relationships.
  • Ability to prioritise work, manage time and meet deadlines independently; and
  • Strong written and verbal communication skills


  • A tertiary qualification in community services, health services, or allied health is essential for the Specialist Support Coordinator role.
  • Must have a working knowledge of the NDIS; its principles and aims
  • Prior experience in providing professional and flexible assistance to individuals with disabilities.
  • Valid Driver's License and reliable vehicle
  • National Police Clearance
  • Working with Children Check
  • NDIS Worker Screening Check
  • Willingness to travel to remote communities

What we offer

Competitive remuneration - You will receive a generous above-award salary of $80,000-$100,000 p/a depending on experience, plus entitlements and Superannuation.

Ongoing development - As a valued member of our team, you will work alongside other health professionals in a collaborative, supportive and empowering workplace.

Flexible working environment - We can offer the luxury of flexible working hours, pro-rata salary rates, work-from-home arrangements, and much more.

Opportunity to Travel - We have opportunities to provide disability services in remote Kimberley communities.

About Us

Kimberley Therapy Services strives to be the provider of choice for those who are most vulnerable in the Kimberley.

We pride ourselves on taking a person-centred approach to the way in which we deliver services, and we guarantee absolute excellence within that provision.

How to Apply:

To apply:

Please email a detailed cover letter and your resume to brooke@kimberleytherapy.com.au

For further information contact KTS General Manager, Brooke Lowry on 0474 598 934 or brooke@kimberleytherapy.com.au

If you have the skills required to be a successful addition to our team, we want to hear from you!

Apply Online     or share this:
Drop files here browse files ...