About the Role

Location: Broome, Western Australia
Employment Type: Full-Time
Organisation: Specialist Support Coordination Services (SSCS)

Navigating Complexity. Empowering Choice. Strengthening Futures.

Specialist Support Coordination Services (SSCS) is seeking an experienced and motivated NDIS Support Coordinator to join our Broome-based team, supporting participants across the Kimberley region.

This rewarding role involves working with individuals with complex disability-related needs, including those living in regional and very remote communities where access to essential services can be challenging.

You will work collaboratively with participants, families, guardians, allied health professionals and government agencies to navigate complex service systems, coordinate appropriate supports and achieve meaningful, sustainable outcomes.

We are seeking a professional with strong clinical understanding, advocacy and problem-solving skills, cultural responsiveness and a genuine commitment to participant choice, control and independence.

What You'll Be Doing

• NDIS Plan Implementation: Assist participants to understand and implement their NDIS plans, access appropriate services and effectively utilise funding.
• Complex Support Coordination: Identify and address service barriers, manage complex support arrangements and coordinate multidisciplinary responses.
• Participant Engagement and Advocacy: Build positive relationships, promote participant rights and support informed decision-making.
• Stakeholder Collaboration: Liaise with allied health professionals, disability providers and government agencies across health, housing, justice and community services.
• Assessments and Plan Reviews: Coordinate clinical assessments, supporting evidence, progress reports and NDIS plan reassessments.
• Budget Monitoring: Monitor funding utilisation, service agreements and risks to continuity of supports.
• Documentation and Compliance: Maintain accurate participant records, reports and documentation in accordance with NDIS requirements.
• Regional and Remote Service Delivery: Support participants across the Kimberley, applying culturally responsive and person-centred practices.

This position offers the opportunity to apply your professional expertise, navigate complex challenges and make a genuine difference in the lives of people with disability.

Join SSCS and help empower choice, strengthen independence and create meaningful futures across the Kimberley.

Job Requirements – What We're Looking For

SSCS is seeking an experienced professional with strong clinical knowledge, sound judgement and a commitment to delivering high-quality, person-centred support coordination across the Kimberley.

Essential Qualifications and Experience

• Tertiary Qualification: A recognised qualification in Social Work, Psychology, Occupational Therapy, Speech Pathology, Nursing, Mental Health or a related clinical, allied health or human services discipline.
• Relevant Experience: Demonstrated experience in disability services, complex case management, clinical practice or NDIS Support Coordination.
• NDIS Knowledge: Sound understanding of NDIS legislation, funding, plan implementation, reassessments and support coordination practices.
• Clinical Understanding: Ability to interpret clinical assessments, understand complex disability presentations, identify risks and coordinate appropriate multidisciplinary supports.
• Regional and Remote Experience: Previous experience working in regional or remote communities, including an understanding of service access challenges.
• Cultural Competency: Demonstrated experience working respectfully with Aboriginal and Torres Strait Islander people, families and communities.
• Communication and Advocacy: Strong interpersonal, written communication, report-writing and advocacy skills.
• Organisation: Ability to independently manage complex caseloads, competing priorities and accurate participant documentation.
• Professional Practice: Commitment to participant rights, choice, control, confidentiality and ethical service delivery.

Mandatory Requirements

• Current NDIS Worker Screening Clearance, or ability to obtain one prior to commencement.
• Working with Children Check, where required.
• Current unrestricted driver's licence.
• Willingness to travel across the Kimberley as required.

Highly Desirable

• Experience in Specialist Support Coordination, complex disability, mental health, forensic disability or positive behaviour support.
• Professional registration or accreditation with AHPRA or a relevant professional association, where applicable.
• Experience working across health, housing, justice and child protection systems.
• Knowledge of local services and professional networks across the Kimberley.

Location: This is a Broome-based position. Applicants must reside locally or be willing to relocate. Metropolitan-based remote working arrangements are not available.

Accommodation is provided as part of the employment package.

What We Offer

At Specialist Support Coordination Services (SSCS), we value our people and provide a supportive, professional environment where expertise is recognised and meaningful work is encouraged.

Our employment package includes:

• Accommodation Provided: Accommodation included as part of the employment package in Broome.
• Competitive Remuneration: Attractive salary package reflecting qualifications and experience.
• Professional Development: Ongoing training and opportunities to develop specialist skills.
• Supportive Team: Collaborative workplace that values professional expertise, initiative and shared learning.
• Work-Life Balance: Flexible working arrangements where operationally appropriate.
• Meaningful Work: Opportunities to support people with complex disabilities and make a genuine difference across the Kimberley.

About Us

Specialist Support Coordination Services (SSCS) is a Broome-based disability services organisation specialising in NDIS Support Coordination for participants with complex needs across regional and remote Western Australia.

Navigating Complexity. Empowering Choice. Strengthening Futures.

We work collaboratively with participants, families, allied health professionals and government agencies to navigate complex service systems, overcome barriers and establish sustainable supports.

Our approach is grounded in participant choice and control, cultural responsiveness, professional integrity and a commitment to improving outcomes for people with disability, particularly those living in remote Aboriginal communities.

How to Apply

We welcome applications from experienced professionals with backgrounds in allied health, clinical practice, disability services or complex case management who are passionate about making a difference.

Please submit:

• A current resume outlining relevant qualifications and experience.
• A cover letter addressing your suitability, including experience with complex disability and regional or remote service delivery.
• Confirmation of your current location and willingness to relocate to Broome, if applicable.

Location: This is a Broome-based position. Applicants must reside locally or be willing to relocate. Metropolitan-based remote working arrangements are not available.

Join SSCS – Navigating Complexity. Empowering Choice. Strengthening Futures.