EAST/WEST PILBARA OPERATIONS MANAGER

Local Resident, Drive In Drive Out (DIDO) or Fly In Fly Out (FIFO ex Perth)

Matic Transport Pty Ltd is a progressive transport and logistics company specializing in mining and resources supply chain operations throughout Australia. Due to our continued and expected growth, we seek an East/West Pilbara Operations Manager to join our transport team.

The Role:

The East/West Pilbara Operations Manager will play a pivotal role in coordinating, planning, and supervising the operations of our transport fleet and depot in the East and West Pilbara regions. The ideal candidate will have a passion for ensuring the delivery of exceptional service, meeting key performance indicators (KPIs), and maintaining efficient operations within established standards and procedures.

Primary Responsibilities:

• Scheduling & Coordination: Oversee and coordinate regional Pickup and Delivery (PUD), Specialized In-Gauge Linehaul, Express, and Hotshot operations, ensuring exceptional customer service.
• Fleet Management: Collect, maintain, and present fleet data to ensure optimal performance and presentation.
• Operations & Project Supervision: Communicate with key clients and internal stakeholders, manage operational paperwork, arrange labour, machinery, and equipment.
• Operations Support: Provide operational support to the Regional Manager, other Matic operations, Group Head Office, and Directors.
• People Management: Lead and manage staff, subcontractors, recruitment, and outside hires – including drivers, administration staff, and contractors.
• Health & Safety: Ensure compliance with health and safety regulations, including Chain of Responsibility (CoR) requirements for all staff, contractors, and visitors.
• Quality Assurance: Maintain and enforce quality standards across all operations.
• Client Liaison: Foster strong relationships with clients and ensure service excellence

Required Knowledge & Skills:

• Extensive knowledge of regional and national road transport operations
• Strong understanding of customer requirements and scheduling processes
• Expertise in spreadsheet management and basic bookkeeping
• Proven leadership skills and experience in mentoring and managing teams
• Familiarity with mine site and vendor operations
• Strong communication skills for liaising with clients and internal teams
• Sound understanding of Chain of Responsibility (CoR) and safety protocols
• Experience with fleet planning and staff rostering

Desirable Criteria:

• Previous experience in mining and resources transport operations or heavy vehicle distribution
• Cert II in Transport & Distribution
• Experience in hotshot, express freight, and warehouse operations
• MC/HC Driver’s License (or willingness to obtain)
• High Risk Licence – Forklift (or willingness to obtain)
• Knowledge of load planning, load restraint compliance, and mobile plant operation
• Experience with vehicle communication systems
• Ability to apply fatigue management strategies effectively
• Awareness of state and federal vehicle regulations

Why Matic Transport?

By joining our team, you will be part of a successful and progressive company that values growth and innovation. An attractive salary package will be negotiated based on experience and skill set.

How to Apply:

Submit your application using the "Apply" function.